GE Washer/Dryer Stacked Unit Not Draining and Making Grinding Noise – Drain Pump Replacement in Gilbert, AZ

Posted on September 5, 2025

When your washer stops draining and makes loud grinding noises, it’s usually a sign of a failing drain pump. That’s exactly what happened for a Gilbert homeowner with their GE 2.3 cu. ft. Washer / 4.4 cu. ft. Electric Dryer Combo (Model: GUD24ESSMWW).

The Problem: No Drain + Grinding Sounds

The customer described their symptoms as:

“Our washer stopped draining and is making a grinding noise.”

This combination of issues often points to the drain pump, which is responsible for removing water from the washer during the spin cycle. When the pump fails, water remains in the tub, and the motor inside the pump may grind or seize.

The Diagnosis and Repair

Our technician confirmed the problem: the drain pump had failed. Fortunately, this is a common issue with a straightforward solution.

✅ Completed the repair in under 2 days for this homeowner
✅ Total cost: This repair was completed for under $230

With the new pump installed, the washer drained perfectly and operated smoothly, restoring the unit to “working as designed.”

Why Drain Pumps Fail

Over time, drain pumps can fail due to:

• Debris or foreign objects clogging the impeller
• Electrical motor burnout
• Normal wear and tear from frequent use

If ignored, a bad drain pump can leave water in your washer, damage clothes, and cause more costly repairs.

Your East Valley Washer Repair Experts

If your washer is not draining or you hear grinding noises during the cycle, it may be time for a drain pump replacement.

At Phoenix Appliance Repair, we service all major appliance brands and models, including washer/dryer combos like the GE GUD24ESSMWW.

We proudly serve Gilbert, Mesa, Chandler, Tempe, Queen Creek, Apache Junction, Ahwatukee, and San Tan Valley.